HAZERA FASHION HOUSE - Oldham

fateha

Worst customer service ever. They state worldwide delivery on their instagram bio but then when i messaged them they said our business is not online. I message them multiple times to show me more pictures of a saree i liked, they said come to store, when i live all the way in London they said “ I can’t help you with that”. Don’t run a business if you have bad customer service!

Asina B.

-1000 stars!! AVOID AVOID AVOID!! Disgusting attitude and salesmanship from these people! You're better off wearing bin liners than buying and wearing anything from this awful lot! No customer service! Just pure rude greedy people! Literally go anywhere else!

ALI A.

Great service, great quality and great prices. customer service 12/10

ty B.

Honestly the worst customer service you can imagine, I wonder how they even sell their clothes with attitude like that or even get any customer to begin with. They will literally ghost you when you messaged them on social media, messaged them multiple times but never answered. They will see your message and still continue to ignore you, lost a customer that way. Gonna tell everyone I know to avoid this place, they need to fix their attitude towards their customer before they lose business.

Summeya S.

Went and did some wedding shopping today, and I can truly say what lovely collection of sarees they have, the customer service was very good and very helpful staff. Me and my daughters and my sister and her daughter have never worn sarees before and the staff helped us with it out any fuss . We left as 6 happy customers 😊👌Thank you Hazera Fashions

Helen

Fab customer service. Would definitely recommend this store 👌 staff were really polite and showed me various different dresses and colours

Saleha K.

UNPROFESSIONAL, DISRESPECTFUL AND DISGUSTING BEHAVIOUR by the owners specially the women who calls her self the boss.

My whole family spent over £600 and the service we received was appalling. The women started shouting at us not only that I had cry out off embarrassment just because we wanted to return £40 worth off saree? Which was already agreed by the daughter we can since we preordered rest off the saree’s.

The family doesn’t have any level of customer service or manners. We have been shopping in Oldham for many years and have very good relationships with many businesses. This is the first time we’ve come across rude and arrogant owners. I would avoid this business at all cost.

R B.

DISGUSTING BEHAVIOUR by the staff and the woman working here. We asked for an exchange of clothes but the lady refused and ridiculed us infront of everyone in the shop.
The woman tone was very rude and she yelled at us for wanting to exchange clothes that were faulty.

I’ve never felt so embarrassed in a shop and I had left the shop immediately. The quality of the clothes is appalling and not in a sellable condition!

I would avoid shopping here as they will not even consider exchanging or refunding faulty clothing items