CedarsBourton - Cheltenham

Fleur H.

The ladies in this shop today were the MOST wonderful, kind, and helpful people I have met in a long time. They stock a huge range of the most gorgeous fluffy friends and absolutely nothing is too much trouble.

Lord P.

My wife and I recently visited the delightful Cedars in Bourton after being drawn in by their window display of bears the night prior. We arrived first thing in the morning to take advantage of the disabled parking right outside and waited eagerly for the 10:30am opening time (closed Wednesdays).

The friendly shopkeeper (Sonia) greeted us warmly with some cheerful banter to start the day. When we inquired about the bears, she gladly led us upstairs where I wandered the aisles until a particular bear called out to me - "Jonathan" was soon added to my collection, along with a steiff monkey friend.

Downstairs, we made further purchases amongst the store's ample selection of gifts for all ages. There's plenty of room to explore this sizeable shop and the ground floor is quite accessible.

We left overjoyed with our new furry finds and will certainly be back soon to find more charming companions. Cedars is filled with character and treasures waiting to be taken home.

I highly recommend it for anyone looking for unique gifts and souvenirs in the Bourton area. Many thanks to Lou and Sonia

Angela D.

Just bought another of Charlie’s Bears today - the amazing surprise birthday bear. The staff couldn’t have been any more helpful. I was having a problem with the website so called the shop to order and the lovely Lou helped me place my order. My best friend is going to love this bear!

Laura T.

Fabulous shop & wonderful staff! An absolute gem of a find in the village when I was visiting. They have a wonderful array of gifts and homewares to suit all tastes and great to hear they are online as well. We bought a clock from there that I have never seen anywhere else and would recommend highly.

Chris M.

What a gem of a place! So glad I came across it. Recently bought Concerto Charlie Bear, she is absolutely gorgeous. Service is excellent and items so well wrapped with care. Will certainly be buying more. Staff excellent ievery way

Lorraine S.

The service from this shop was second to none
I telephoned the shop inquiring about a bag because I had bought one at the beginning of the month and I wanted to buy another one.
They were very helpful indeed, emailing me the others in stock and pricing up delivery charges.
Once I had chosen they allowed me to pay over the telephone and posted the very same day.
I would highly recommend this shop for their service and good customer value.

Lynz B.

Absolutely gorgeous shop in the heart of a beautiful village.
The staff were so friendly, and helpful. They even let me sit down to rest my bad back. A wonderful visit.

Natasha H.

I went to this shop today after having s quick look the other day. I was very excited but had the worst experience with the staff. Your staff clearly haven’t had customers service training. I purchased a metal fairytale boot for my cousins fairy garden and simply asked if it could come in a box as it’s raining and I don’t want it to rust. The response should have been ‘no worries we’ll look but if not we’ll wrap it up and pop it in a bag’ the response was ‘we’ll it goes outside’ as they set about wrapping it up nicely. What was the point in saying that? Like I’m a moron for not wanting it to rust BEFORE I present it to my cousin. Then the 3 staff went about talking how it dents and how one of their mothers has dented hers 3 times. I mean for god sake, teach your staff how to treat customers. I left not only feeling stupid, because of the comments your staff made but actually I was going to come back later in the year and purchase more things for Christmas for my cousin! after that experience I will find things elsewhere!